Shipping & Returns

Shipping

DOMESTIC SHIPPING POLICY:

We ship all of our domestic orders USPS Priority Mail. Shipping Charges are determined at checkout.

 

INTERNATIONAL SHIPPING POLICY:

We will contact you ASAP with the exact amount shipping charge in the event your order is shipping internationally for your approval. You may cancel any order if you believe the shipping cost is too high. Your payment will be refunded when the order is cancelled.

 

We will ship according to your preference. You may request a faster method of shipping by e-mailing us at MVSPORTS@ALASKA.NET

 

NOTE:

If an item you are ordering is not currently in stock we will make every attempt to have it sent from the factory as expediently as possible. In some rare cases this could take from 2 to 6 weeks, we will notify you  immediately if this situation occurs.Your business is  important to us and we will make every effort to ship your purchase as timely as possible.

Please contact us at  MVSPORTS@ALASKA.NET with any questions.

 

Returns

We accept exchanges as outlined below:

  • No cash or credit refunds, we will only accept merchandise for exchange or store credit only.
  • We accept only merchandise that was purchased in the last 15 days.
  • We accept only merchandise that was purchased at full retail price.  No sale or discounted merchandise may be returned or exchanged.
  • We accept only merchandise in new condition with the tags still attached that was purchased at our stores and has a valid receipt, (items without a receipt that otherwise meets all other return criteria may be exchanged).
  • We do not accept returns or exchanges on jewelry, firearms, ammunition, fuel, reloading supplies, bear spray or personal defense spray.
  • We do accept cleaned merchandise that is deemed to be defective.  We will contact the manufacturer of the item to determine how the manufacturer wants to apply their warranty.  Each manufacturer has different policies for defective merchandise.  Most will replace or repair the item.  Some manufacturers will have shipping and handling charges.  We will be your advocate and try to accommodate your wishes, but the manufacturer has the final say.

Shipping costs will also be assessed on returned items which are purchased by special order or through our web store. If you received free shipping on your item, we will deduct what we paid for shipping from the refund on a return. This fee will be waived on an exchange, however you will be required to ship the item back to us.

 

Exceptions to this policy may be granted by contacting John Staser at mvsports@alaska.net. Sales staff does not have the authority to grant exceptions.

 

Please make your purchases with these policies in mind.